Agentic Readiness Check
We can assess your readiness for the agentic era in just one hour
WHY NOW
The Gap Between Answering & Acting Is Costing You
Most self-service responds. It does not resolve. Customers still call, still escalate, still repeat themselves. The organizations closing that gap are pulling ahead fast, and the market knows it.
Your Pega platform already includes the orchestration, case management, and decisioning that resolve requests end to end. What separates you from agentic is a short, defined set of moves.
The Agentic Readiness Check names them, in order.
OUR APPROACH
One Focused Session
We score your Pega estate across business, technology, and operations using our structured framework.
In 60 focused minutes, we pinpoint your position on the journey, surface the value you are leaving on the table, and hand you a prioritized plan.
A Clear Set of Outcomes
- Your position on the four-stage journey, scored across all three pillars
- The specific gaps holding agentic workflows back in your estate
- A snapshot of what needs to happen next, and in what order
- A clear picture of what agentic adoption is worth to your organization
DELIVERY
Four Stages From Live to Agentic Ready
Every Pega estate sits somewhere on this path. The Agentic Readiness Check tells you exactly where, and what stands between you and the destination.
Pega is live and doing its job. Cases resolve, processes run, the platform is embedded.
But legacy architecture, older versions, and accumulated customization create a ceiling, quietly blocking the capabilities Pega Infinity '26 is built to deliver.
You move to Pega Constellation and Pega Cloud. The estate gets cleaner, upgrade cycles shorten, and technical debt starts retiring.
This is the foundation, not the finish line.
Now you put what Pega Infinity '26 actually delivers into production.
Blueprint-driven design, GenAI capabilities, and AI decisioning move from roadmap to live. Workflows get measurably smarter. The final step is still ahead.
Pega's AI agents do not just respond. They act. Conversation, Automation, and Knowledge Agents resolve requests end to end across voice, chat, web, and digital: updating records, triggering workflows, closing cases.
When complexity demands it, intelligent escalation to a human keeps the experience intact. Governed, auditable, and built to scale.
WHY LABB
Built on Pega. Designed to Scale. Yours to Own.
Your Trusted Partner
Pega already gives you the orchestration, case management, decisioning, and governance to make agentic behavior safe. Labb is the partner that turns that foundation into production, not another stalled pilot.
Deep Pega Expertise
Our practice is built around advanced Pega orchestration and agentic capabilities. This is not a generic systems-integration play bolted onto a roadmap.
Governance-Led Delivery
Privacy-by-design, audit trails, explainability, and human oversight are built in from the first workflow, not retrofitted after legal raises a flag.
Capability, Not Dependency
We build alongside your operations and IT teams so you can run and extend the system yourselves. You leave the engagement independent, not hooked on us.
FIND OUT WHERE YOU STAND
60 Minutes to a Clear Roadmap
You already have the foundation. The Agentic Readiness Check shows you the gap, the value, and the order of moves to close it. Bring your Pega estate. Leave with a plan.